Zoho lens remote expert

Remote expert solutions allows on-site workers to engage with expert by video call, no matter where they are.

Metro offers customers a range of solutions. From on-siteworkers getting support from a remote worker through to a powerful video call centre, ideal for situations where the on-site worker needs to access one of a range of specialists.

The Zoho Lens Remote Expert solution offers customers a fantastic range of remote visual support features at a very affordable price. It is a solution that punches way beyond it's price tag and is now available with all of the packages Metro offers.

A photo of an engineer wearing a RealWear headset and working on some equipment
A photo of an engineer wearing a RealWear headset and working on some equipment
A photo of an industrial machine with annotataions
A photo of an industrial machine with annotataions

See what I see

See what I see

See what I see

Seeing is believing, especially when the task is challenging. Now you can, with a remote expert.

Live streaming

Live streaming

Live streaming

When the remote expert can fully see you challenge you are faced with then the quality of support increases.

A photo of an industrial machine
A photo of an industrial machine
A photo of an engine
A photo of an engine

Flashlight

The remote expert can remotely turn the flashlight on or off.
* Not currently able to control RealWear flashights

Annotate = clarity

Annotate = clarity

Annotate = clarity

A picture says a 1,000 words.

Annotations means that the Remote Expert can point to the precise thing you need to attend to.

A photo illustrating how annotations work
A photo illustrating how annotations work
A photo of a piece of machinery overlaid with a marked annotation
A photo of a piece of machinery overlaid with a marked annotation

Virtual pointer

Virtual pointer

Virtual pointer

More than one Remote Experts on the call ? The Virtual Pointer brings clarity by placing a pointer that automatically fades away after a few seconds.

Write it. See it

Write it. See it

Write it. See it

When instructions need to be followed, what better than simple clear easy to read steps.

A photo of an engine overlaid with annotations and notes
A photo of an engine overlaid with annotations and notes
A photograph of some machinery with a measurement
A photograph of some machinery with a measurement

Measure it

Measure it

Measure it

Need to measure it, sorted !

Send live text

Send live text

Send live text

The frontline worker can scan a document and that text gets sent to the remote expert.

A photograph of some text being scanned
A photograph of some text being scanned
A photograph of a barcode being scanned
A photograph of a barcode being scanned

Scan QR & barcodes

Scan QR & barcodes

Scan QR & barcodes

There's a fair chance that one day the frontline worker will come across labels or tags with a barcode or QR code. Scan it and the Remote Expert can read it.

Guest remote experts

Guest remote experts

Guest remote experts

Need to get a specialist outside of you organization on the call. Just invite them as a guest technician.

A photo of an email requesting remote expert support
A photo of an email requesting remote expert support
Photo of a file being shared with a headset user
Photo of a file being shared with a headset user

File sharing by chat

File sharing by chat

File sharing by chat

Exchange a wide variety of information. Images, pdf's, videos in the chat.

Your free Zoho Lens consultation is a phone call away

An industrial worker wearing a RealWear Navigator Z1 at work
Move now, from Woe to WOW !

RealWear + Zoho Lens is a game changer. And Metro gets you up and running fast - really fast

Get started today

Metro is easy to contact and even easier to do business with. Let's discuss what you want to achieve so we can create a proposal that sets you up to succeed.

Connecting people, places and products. Wireless first. Handsfree first. Global first.

Registered office

Metro Communications Ltd
Unit 1 The AJM Centre,

Prospect Business Park, Swanage

BH19 1FE, United Kingdom

Contact us

Follow us. Learn more. Buy now.

© 2024 Metro Communications Ltd. Metro is not responsible for the content of external sites.

Connecting people, places and products. Wireless first. Handsfree first. Global first.

Registered office

Metro Communications Ltd
Unit 1 The AJM Centre,

Prospect Business Park, Swanage

BH19 1FE, United Kingdom

Contact us

Follow us. Learn more. Buy now.

© 2024 Metro Communications Ltd. Metro is not responsible for the content of external sites.

Connecting people, places and products. Wireless first. Handsfree first. Global first.

Registered office

Metro Communications Ltd
Unit 1 The AJM Centre,

Prospect Business Park, Swanage

BH19 1FE, United Kingdom

Contact us

Follow us. Learn more. Buy now.

© 2024 Metro Communications Ltd. Metro is not responsible for the content of external sites.

Connecting people, places and products. Wireless first. Handsfree first. Global first.

Registered office

Metro Communications Ltd
Unit 1 The AJM Centre,

Prospect Business Park, Swanage

BH19 1FE, United Kingdom

Contact us

Follow us. Learn more. Buy now.

© 2024 Metro Communications Ltd. Metro is not responsible for the content of external sites.