Zoho lens remote expert
Remote expert solutions allows on-site workers to engage with expert by video call, no matter where they are.
Metro offers customers a range of solutions. From on-siteworkers getting support from a remote worker through to a powerful video call centre, ideal for situations where the on-site worker needs to access one of a range of specialists.
The Zoho Lens Remote Expert solution offers customers a fantastic range of remote visual support features at a very affordable price. It is a solution that punches way beyond it's price tag and is now available with all of the packages Metro offers.
Seeing is believing, especially when the task is challenging. Now you can, with a remote expert.
When the remote expert can fully see you challenge you are faced with then the quality of support increases.
A picture says a 1,000 words.
Annotations means that the Remote Expert can point to the precise thing you need to attend to. And draw on the screen of the headset user too.
When there are many remote experts on the call things could become confusing. The Virtual Pointer brings clarity by placing a pointer that automatically fades away after a few seconds
Write it, see it
When instructions need to be followed, what better than simple clear easy to read steps.
Need to measure it, sorted !
Instruction manuals and operational procedures can be huge documents. If the Remote Expert decides the frontline worker needs key text then they can scan only the text needed for the job.
There's a fair chance that one day the frontline worker will come across labels or tags with a barcode or QR code. No problem. Scan it and send it to the remote expert.
Get started today
Metro is easy to contact and even easier to do business with. Let's discuss what you want to achieve so we can create a proposal that sets you up to succeed.
